At HOLM Engineering, we believe trust is built through transparency, reliability, and professionalism. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quotation, upload engineering files, or work with us on manufacturing projects. As a precision engineering and CNC manufacturing company, we understand that many of the files and technical details shared with us are commercially sensitive. Protecting that information is part of our responsibility.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Information We Collect

When you contact HOLM Engineering, request a quote, or submit a project, we may collect a range of personal and business-related information. This can include your name, company details, email address, phone number, billing information, shipping address, and your communication history with us.For engineering and manufacturing purposes, we may also collect highly technical project data such as CAD files, technical drawings, product specifications, prototype details, material requirements, and other production-related documents. These files are essential for us to accurately review, understand, and manufacture your components according to your requirements.When you visit our website, we may also automatically collect certain technical information. This includes your browser type, device information, IP address, operating system, session activity, and general usage analytics. This data helps us improve website performance, security, and user experience. In some cases, you may be required to create an account in order to access certain features of the ClickUp Service. During account creation, we may collect both personally identifiable and non-personally identifiable information. Additionally, we may receive information directly from you when you contact us via email with questions, feedback, or project inquiries.

When you visit our website, certain technical information may also be collected automatically, including browser type, device information, IP address, operating system, session activity, and general website usage analytics. This helps us improve website performance, functionality, and security.

How We Use Your Information

We use the information collected to provide accurate quotations, evaluate manufacturability, manage production workflows, coordinate delivery schedules, and communicate project updates. Engineering files and project-related documents are strictly used for purposes connected to your manufacturing needs. This includes design review, CNC machining, quality inspection, packaging, and logistics coordination. We may also use collected information to improve our services, optimize website performance, enhance system security, prevent fraudulent activities, and comply with applicable legal or regulatory obligations. HOLM Engineering does not sell, rent, or trade your personal information or confidential project data under any circumstances.

Engineering Files & Confidentiality

We fully understand that your engineering data is sensitive and valuable. All CAD files, technical drawings, prototypes, specifications, and manufacturing documents shared with HOLM Engineering are treated as strictly confidential throughout the entire project lifecycle. Access to project files is limited only to authorized personnel and trusted manufacturing partners who are directly involved in production activities. We do not publicly share, distribute, or disclose any customer project information to unauthorized third parties. Our goal is to maintain a secure and reliable engineering environment where customers can confidently develop prototypes, production parts, and custom solutions.

Cookies & Website Tracking

Our website uses cookies, tracking pixels, and similar technologies to enhance user experience and ensure smooth functionality across different devices and sessions. Cookies allow us to recognize returning users, store user preferences, analyze traffic patterns, and understand how visitors interact with different sections of our website. This data is used solely for improving usability, performance optimization, and content relevance. Tracking technologies may also help us identify technical issues, prevent malicious activity, and improve the overall security of our digital infrastructure. Users have full control over cookie settings and may choose to accept, reject, or modify cookie preferences through their browser settings at any time. However, disabling cookies may affect the functionality of certain features on our website.

Third-Party Services & Manufacturing Partners

HOLM Engineering may collaborate with carefully selected third-party service providers in order to operate efficiently and deliver end-to-end manufacturing solutions. These third parties may include logistics and shipping companies responsible for transportation and delivery, secure payment processing providers, cloud infrastructure and data hosting services, analytics providers, and certified manufacturing partners involved in production activities. Any information shared with these third parties is strictly limited to what is necessary for fulfilling operational requirements. We ensure that all partners follow appropriate confidentiality, security, and data protection standards consistent with industry best practices.Depending on project specifications, material availability, production capacity, or cost optimization requirements, some manufacturing processes may take place in international facilities located outside your country of residence.

Data Security

HOLM Engineering implements commercially reasonable, industry-standard, and continuously evolving security measures to protect your personal, business, and technical information. These security measures include secure encrypted file storage systems, access-controlled environments, multi-level authentication protocols, restricted user permissions, firewall protection, internal confidentiality agreements, and continuous monitoring of system activity. Despite these efforts, it is important to understand that no digital system or internet-based transmission can guarantee absolute security. However, we are committed to continuously improving our systems to minimize risks and maintain the highest possible level of data protection.

Data Retention

We retain collected personal, business, and engineering information only for as long as it is necessary to fulfill the purposes for which it was originally collected. This includes supporting ongoing manufacturing operations, maintaining historical project records, ensuring quality assurance, complying with legal or regulatory obligations, and improving our services over time. Once the information is no longer required for these purposes, we take appropriate steps to securely delete, anonymize, or archive the data in accordance with applicable laws and internal data management policies.

Your Rights

Depending on your geographical location and applicable data protection laws, you may have certain rights regarding the personal information we hold about you. These rights may include the right to request access to your personal data, request correction of inaccurate or outdated information, request deletion of your data, object to or restrict certain processing activities, and request information about how your data is being used. To exercise any of these rights, you may contact us through the communication channels provided on our website. We will respond to such requests in accordance with applicable legal requirements and within a reasonable timeframe.

External Links

Our website may contain links to external websites, third-party platforms, or informational resources that are not owned or controlled by HOLM Engineering. We are not responsible for the privacy practices, content accuracy, or data handling policies of these external websites. We strongly encourage users to review the privacy policies of any third-party sites they visit before providing any personal information.

Updates to This Privacy Policy

HOLM Engineering reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in business operations, technological advancements, legal requirements, or regulatory compliance needs. Any updates will be published on this page along with a revised effective date. Users are encouraged to review this policy periodically to stay informed about how their information is collected, used, and protected.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: